Patra provides a variety of processing services to insurance organizations that reduce staff workload, minimize risk and lower costs while raising productivity, increasing capacity and ultimately boosting profitability. Services include Business Process Outsourcing (BPO), Agency Management System (AMS) Consulting, and Data Entry Support, as well as various Policy, Certificates, Benefits, and Claims services.
REQUIREMENTS & CHALLENGES

The primary objective of Patra on this endeavor was to integrate their platform with the insurance providers of USA such as BTIS, USLI, HISCOX, and Liberty so that the end users can get the best insurance premium quotes on their platform

Key Challenges:

1. Designing a generalized integration model for the third party APIs of the insurance companies.

2. Standardizing the underwriting questions of all insurance providers to identify the insurance needs of customers.

3. Incorporating different authorization mechanism of the insurance providers in the application.

4. Supporting different data formats of the insurance providers in the application.

OUR SOLUTION

After finalizing the project scope, we had extensive discussions with the integration team of different insurance companies to understand their APIs, data formats, authorization processes and underwriting questions to be asked from the customers. Using this information, we integrated the Patra's platform to the insurance providers.