Client and Business Goal
Providence Real Estate Consulting, LLC is a provider of telecommunications site development services and a licensed real estate brokerage firm in the USA. Providence was looking to develop a CRM system to automate business processes in their cell tower business, namely the wireless facilities maintenance process.

Solution
The resulting product is a specialized CRM system that serves to automate the monitoring and maintenance of cell towers. It supports bringing into service the equipment installed on the cell towers and its maintenance planning.

Results
The Symfa team managed to overcome technical challenges successfully and helped the client achieve their business goals:
- Reduce manual work by automating corresponding business processes;
- Avoid keeping all information in the master Microsoft Excel file which used to be subject to update by one person once a week;
- Avoid information duplication throughout the scope of a project causing plenty of inconveniences.