Client Overview:
PostalMethods is an online print and mail outsourcing company providing secure print and mail services since 1996. Their services include HIPAA compliant printing and mailing services, invoice printing and mailing services, notice printing and mailing, and customized printing and mailing services.
Postal Methods reached out to us looking for a technology partner to meet their new business needs while keeping their current operations intact. Based on our observations, our key findings were as following;
They were reliant on legacy systems.
Their system was only capable of producing a limited number of documents.
They were using a cost heavy infrastructure.
Their API needed to be robust.
They wanted a user-friendly interface.
They were relying on manual systems.