The Client
Creative Travel Inc is a complete travel service and transportation company based in Delaware.



Creative Travel provides service to many destinations and support for planning destination weddings, honeymoons, vacations, custom tours, and more to destinations ranging from Cuba to Disneyland.



The NeedCreative Travel was experiencing some inefficiencies in its proposal building process for travel packages that include various elements of travel planning from hotels to flight connections. The long amount of time that it took to compile fragmented information from different pieces of software to build a new proposal or modify an existing one was negatively affecting its conversion rate.


The Solution
Working closely with the Creative Travel sales team, we developed a simple cloud-based booking platform. The cloud-based platform adapts to the sales team processes, integrating all the fragmented services, in order to have single screen queries, instead of switching between several windows and manually completing the final proposal.



We used Azure servers with the .NET programming language, due to its high

level of reliability and integration with development platforms.



Results


The sales team doubled the amount of proposals it could deliver which lead to a 30% increase in conversions.